Maintenance

Technical Support & Maintenance

With TERMINALFOUR you are supported every step of the way. We provide responsive customer support and maintenance services for our clients.

Development & Maintenance

Both TERMINALFOUR and our partners have considerable experience in supporting our customers in day-to-day maintenance activities and in acting as a longer term strategic partner.

We can assist in implementing an ongoing cycle of continuous enhancements, with us working as your development partners.This is effectively a service level agreement - you buy bundles of time, which you can use whenever and in whatever way you find most useful.

Examples of how this time could be used:

Consultancy relating to the server architecture and hosting
WAI auditing and training
Integration services
Bespoke development
Development of micro-sites
Further design support of the existing websites, intranets or extranets
Web analytics reporting programme

Your maintenance agreement can cover any additional ad-hoc or piecemeal assistance beyond the scope of the initial project. Maintenance, additional development time or developer "hand holding" can be booked on an ongoing basis to satisfy your requirements.